Planned Network Maintenance on March 16, 2020 (Scheduled)
  • Priority - Medium
  • Affecting Other - Network
  • This is to alert you regarding maintenance that will be performed on Cogent’s network:

    Start time: 01:00 AM (EST) 03/16/2020
    End time: 04:00 AM (EST) 03/16/2020
    Expected outage/downtime: 45-60 minutes

    The purpose of this work is to apply and activate software module upgrades on code running on the edge routers per the manufacturer's recommendations. During this maintenance window, you may experience up to two brief interruptions in service while they complete the maintenance activities. However, due to the complexity of the work, your downtime may be longer. Customers may also see some re-convergence during the maintenance window. Customers may experience latency and packet loss intermittently throughout the window.

    Over the days following this initial upgrade, Cogent will be upgrading code on redundant upstream routers. Customers may experience high latency, re-convergence and/or suboptimal routing which may vary during this window. Cogent’s network operations engineers will closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, please open a ticket with our support.

  • Date - 2020/03/16 06:00 - 2020/03/16 09:00
  • Last Updated - 2020/03/15 20:57

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